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Billing & Invoices

Automatic late fees on overdue invoices

Turn on automatic late fees so overdue invoices are charged a fee after a grace period (a flat amount or a percentage) without you chasing anything by hand.

Where: Manage -> Billing settings

  1. Open Manage and go to Billing settings.
  2. Turn on Automatic late fees.
  3. Set the grace period (how many days past due before a fee applies). The minimum is 7 days.
  4. Choose a flat dollar amount or a percentage of the overdue balance.
  5. Save. From then on the nightly run adds the fee to any invoice that's still unpaid past the grace period, once per invoice.
Good to know
  • Late fees are OFF until you turn them on. Nothing is charged retroactively.
  • A fee is applied at most once per invoice, so an invoice that stays overdue isn't fee-stacked every night.
  • Pair late fees with automatic dunning (failed-card retries and reminders) so overdue balances work themselves down while you're on the route.