Getting Started
Triage notifications, messages, and activity
The notification center brings confirmed operations alerts, unread customer conversations, and recent team activity into one place without treating an unavailable source as clear.
Where: Dashboard header -> Notification center (bell)
- Open the bell in the dashboard header. What needs me shows confirmed operations alerts and unread conversations first.
- Open Messages to read or reply to customer texts, homeowner portal messages, and crew chat.
- Open Activity to review confirmed arrivals, completed visits, readings, photos, and crew updates from today.
- If a source says unavailable or partial, use Retry before treating that area as clear.
Good to know
- Opening the notification center does not mark a conversation read. A customer conversation is marked read only when you open its thread.
- The three summary counts show a dash when that source could not be confirmed; a dash never means zero.