← Back to all guides
Payments & Getting Paid

Connect Stripe so customers can pay you online

Connecting Stripe turns on online card and ACH payments. When the Get Paid Online card says the account is ready, customer money routes to your Stripe account and pay links appear on invoice emails, service reports, and the homeowner portal.

Where: Money -> Get Paid Online

  1. Click Money in the left sidebar and find Get Paid Online.
  2. If the card says Not set up, click Set up online payments.
  3. Complete the business and bank details on Stripe's hosted setup page, then return to WaterMark.
  4. If the tag says verification pending, click Finish setup and supply the information Stripe still needs.
  5. When the tag says ready and the card says Ready to accept payments, online payment links are available.
When the sync doesn't look right
  • Start in Money -> Get Paid Online. Its tag reports ready, verification pending, not set up, or status unavailable instead of guessing at the connection state.
  • Use Finish setup when verification is pending, or Set up online payments when the account is not set up. The card has no Disconnect Stripe control and offers no reconnect action while it reports ready.
  • If the card reports status unavailable, use its Retry button or reopen Money so WaterMark can check again.
  • Check /status for a current WaterMark service incident before changing payment setup.