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Payments & Getting Paid

How homeowners pay you online

Once Stripe is connected, every invoice you send carries a pay link, and customers can also pay from the homeowner portal. The homeowner clicks the link, enters their card, and the money lands in your bank - the invoice marks itself paid.

Where: Any invoice -> Email button; or the homeowner portal

  1. Make sure Stripe is connected first (the "Get Paid Online" card on the Money tab shows "live").
  2. Open an invoice and click Email to send it to the customer. The email includes a pay link.
  3. The homeowner opens the email, clicks the link, and pays by card on a secure Stripe page.
  4. Customers with a portal login can also open the portal and pay any open balance there.
  5. When the card clears, the invoice moves to Paid on its own - you don't have to mark it.
Good to know
  • Pay links ride along automatically on invoice emails, service reports, and the portal - there's no separate "add a pay link" step.
  • If a customer says the pay link didn't work, confirm your Stripe connection still shows "live" on the Money tab.
  • No card on hand? You can always record their cash or check payment yourself (see "Record a payment").