Reports & Growth
Read MRR, retention, churn, and deferred service value
Membership reporting uses explicit cycle events for MRR and retention, with an optional operational deferred-revenue view that never invents dates for legacy cycles.
Where: Grow -> Revenue & retention; Manage company -> Advanced membership revenue view
- Open Revenue & retention and choose the reporting period.
- Read MRR, ARR, starts, exits, churn, and plan mix; the panel states the denominator used.
- Turn on the advanced operational recognition view only if the office wants cycle service value split between recognized and deferred.
- Keep legacy cycles labeled unclassified when they do not contain explicit service dates.
Good to know
- This is an operational view, not a general ledger or tax financial statement.