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Team & Payroll

Review timesheets and fix a missed clock-out

The Timesheets panel shows real clocked hours per tech for a pay week, straight from the field app. When a tech forgets to clock out, you fix the punch here so payroll hours are right.

Where: Left sidebar -> Team -> Timesheets panel

  1. Click Team in the left sidebar. The Timesheets panel loads the current pay week.
  2. Use the period dropdown to switch between This pay week and Last pay week.
  3. Click a tech's name to expand their entries and totals. A red ⚠ next to a name flags a shift that needs a clock-out correction, and it opens automatically.
  4. To fix a punch, click Edit on the entry, set the correct clock-in/clock-out time and an optional note, and Save.
  5. To close a still-open shift at the current time, use the entry's close action; to set an exact end time instead, use Edit.
  6. Missing a shift entirely? Click "+ Add entry," pick the tech, enter clock-in/out, and add it.
Good to know
  • Deleting a clock entry removes its hours from payroll, so correct times with Edit rather than deleting unless the entry is truly bogus.
  • Clock in/out comes from the field app - techs don't need the office to log hours, you're just correcting exceptions.
  • Fix missed clock-outs before you run payroll for that week so the snapshot captures the right hours.